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Playbook

Survive a Slow Season

See a cash crunch coming, trim what you can, and fill the pipeline before things get tight.

3 steps · about 35 min · Finance

1

A Simple Cash-Flow Forecast

Beginner15 min

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2

Trim Costs Without Cutting Corners

Beginner10 min

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3

Win Back Past Customers

Beginner10 min

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  • Know your tightest month before it arrives
  • Real costs cut, nothing important lost
  • Past customers turned into fast revenue

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Handle a Difficult Customer

De-escalate a tense complaint, resolve it fairly, and often keep the customer for good.