Win Back Past Customers

What you'll need

• A list of past customers who haven't been back in a while
• Any AI chat assistant

The steps

1. Pull a short list of past customers you haven't heard from recently.
2. Paste the prompt and fill in the brackets.
3. Personalize it for a few key people.
4. Send in small batches, not all at once.

Write a warm "we miss you" message to a past customer who hasn't ordered/booked in a while.

My business: [what you do]
This customer: [name, what they bought before, roughly when]
Anything new since then worth mentioning: [new product/service, or "nothing new"]

Under 100 words, genuinely warm (not a generic blast), reference what they bought before, and give one easy, low-pressure reason to come back. No guilt-tripping about the gap.

Turn this into a version with a small, specific incentive to come back — [discount / bonus / free add-on].

What you'll get

A genuine, personal-feeling win-back message — often the fastest way to generate revenue from people who already trust you.

If it's not quite right

• Big list, no time to personalize each? Add "Give me one template with 2-3 swap-in details."
• Worried it sounds salesy? Add "Make this sound like checking in, not selling."