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Finance

The Firmer Payment Follow-Up

When a gentle reminder didn't land, send a firmer-but-still-kind nudge that makes the next step clear.

Beginner5 minemail

What you'll need

  • The overdue invoice details
  • How many days overdue it is
  • Any AI chat assistant

The steps

  1. Note the amount, the original due date, and how overdue it is.
  2. Paste the prompt and fill in the brackets.
  3. Pick how firm to be based on how late it is.
  4. Review and send.

The prompt

Write a firmer payment follow-up — the second or third nudge, when a gentle reminder didn't work.

Client: [name]
Invoice: [amount], [number]
Original due date: [date] — now [X days] overdue
My business: [your business name]

Under 120 words, respectful but direct. Restate the amount and how overdue it is, make the next step clear (for example [a late fee / pausing work / a phone call]), and still give them an easy way to sort it today. Firm, not hostile.

If it's still unpaid

Still nothing after [X days]. Write a final, very direct note that states the specific next step I'll take and a deadline — professional, no threats.

What you'll get

A follow-up that gets action without burning the relationship — clear about the next step, easy to resolve.

If it's not quite right

  • Long-time client? Add "Open with a warm line acknowledging our history."
  • Want to call instead? Add "Give me a 4-line phone script version."

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