Operations
A Kickoff Call That Works
The right questions to ask on a first client call so nothing important gets missed.
Beginner10 minchat / a doc
What you'll need
- What you need to know before starting the work
- Any AI chat assistant
The steps
- Think through what you genuinely need to know before you can start.
- Paste the prompt and fill in the brackets.
- Bring the question list to the call — take notes as you go.
- Recap key answers back to the client to confirm.
The prompt
Give me a kickoff-call question list for a new client. What I'm delivering: [product/service] What I need to know before starting: [list, roughly] Common misunderstandings that cause problems later: [list, or "not sure"] Give me 6-8 questions, grouped logically, that get me everything I need without feeling like an interrogation. Flag the 2 questions most likely to prevent a scope disagreement later.
Recap the call
Here's what they told me on the call: [paste your notes]. Turn this into a short recap email confirming what we agreed on.
What you'll get
A focused set of kickoff questions that surfaces what matters and heads off scope confusion before it starts.
If it's not quite right
- Different project types? Add "Give me a version for [type A] and [type B]."
- Nervous client, first time hiring someone? Add "Make the questions feel more conversational and reassuring."
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